Case studies

Each case study below offers a closer look at how I apply structured approaches and smart systems to real-world problems, tailored to each client’s needs.
If you'd like some useful tips and advice on how to grow your business - check out my blog page which I'm constantly adding to.

A metallic blue cube with stainless steel struts coming out of each face

Setting up an Ops Department

How a software testing consultancy grew by setting up an effective operational/back-office function with Karen as the Ops Director

How Salentis streamlined its sales and operation processes with Capsule CRM

A bid and proposal management consultancy implemented Capsule CRM to manage sales, project onboarding and associates.

How an electrical services company increased revenue by 600%; in six years

Ambitious owner of an electrical maintenance company grew his business revenue by 600% supported by Karen; The Ops Department

Mock up image of a printed proposal with 4 bullet points summarising the company

How a consultancy increased its capacity to grow

Proposal writing consultancy brought in Karen to provide Operational support to increase capacity of the business

Graphic of a man in front of a laptop surrounded by a target and a rocket

Capsule CRM implemented for a growing team

Implementation of Capsule CRM for a growing team in a consultancy to provide visibility of the business, improve efficiency, improve sales conversions, manage projects and reduce reliance on the owner.