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Operation support


5 reasons why I might not be a good fit for you (for small business growth)
Straight talking ops expert for small B2B service businesses. But I'm not for everyone - this blog explains why.

Karen
Aug 276 min read
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The importance of having a CRM. 10 Myths That Might Be Holding You Back
The ten most common reasons small businesses don't use CRMs and having one will help you manage relationships and delivery, streamline processes, and grow.

Karen
Jul 314 min read
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Setting up an Ops Department
How a software testing consultancy grew by setting up an effective operational/back-office function with Karen as the Ops Director

Karen
Jun 191 min read
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How Salentis streamlined its sales and operation processes with Capsule CRM
A bid and proposal management consultancy implemented Capsule CRM to manage sales, project onboarding and associates.

Karen
Jun 163 min read
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How an electrical services company increased revenue by 600%; in six years
Learn how an electrical services company increased its revenue by 600%

Karen
Jun 163 min read
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How a consultancy increased its capacity to grow
Proposal writing consultancy brought in Karen to provide Operational support to increase capacity of the business

Karen
Jun 133 min read
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Capsule CRM implemented for a growing team
Implementation of Capsule CRM for a growing team in a consultancy to provide visibility of the business, improve efficiency, improve sales conversions, manage projects and reduce reliance on the owner.

Karen
Apr 72 min read
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Implementation of Capsule CRM to improve sales
<p>How a small consultancy practice developed its processes and systems enabling it to grow and eventually sell.</p>

Karen
Apr 72 min read
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Capsule CRM implementation to manage projects
Implementation of Capsule CRM to provide management of associates and projects for a small consultancy.

Karen
Apr 72 min read
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How to improve the efficiency of your organisation
To get your business working like clockwork, you need three elements to be working in harmony ; People, Process and Technology

Karen
Apr 19, 20234 min read
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Streamlining a process using Calendly
Using an online calendar tool like Calendly allows you to create an automated process for bookings which means appointments can be made whilst you sleep!

Karen
Nov 4, 20213 min read
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6 ways to manage your associates to get the best from them
Keeping your associates happy and engaged with your business is key to your consultancy success. I outline six ways to manage your associates effectively.

Karen
Nov 3, 20214 min read
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